Terms of service

OVERVIEW

Welcome to lorayve.com! The terms “we,” “us,” and “our” refer to lorayve.com. lorayve.com operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). lorayve.com is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide through our stores is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, product colors or appearance may differ from those shown on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to those displayed or presented in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis. Pasted text

SECTION 3 - ORDERS

By placing an order, you are making an offer to purchase. lorayve.com reserves the right to accept or decline your orders for any reason, at our sole discretion. Your orders will not be accepted until lorayve.com confirms acceptance. We must receive and process your payment before accepting your order.

Please review your order carefully before submitting it, as lorayve.com may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are intended for your personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be specified in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping charges, handling fees, customs duties, or import fees.

Prices displayed in our online stores may differ from prices offered in physical stores or other online stores operated by third parties. From time to time, we may offer promotions through the Services that may affect pricing and that are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) the charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the products to the carrier, ownership and risk of loss pass to you. Pasted text

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including, without limitation, all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by lorayve.com, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property of lorayve.com, Shopify, or any third party.

Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by lorayve.com.

The lorayve.com name, logo, product and service names, designs, and slogans are trademarks of lorayve.com or its affiliates or licensors. You may not use such trademarks without prior written permission from lorayve.com.

The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided access to customer tools offered by third parties as part of the Services, over which we have no monitoring, supervision, or control.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features will also be considered part of the Services and subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including third-party embedded functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.

We are not responsible for any harm or damages related to your access to any third-party website or your purchase or use of any products, services, resources, or content from any third-party website.

Please carefully review the third party’s policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party. Pasted text

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and should not be removed or modified.]

lorayve.com is powered by Shopify, which enables us to provide the Services to you. However, any sale and purchase you make through our Store is made directly with lorayve.com.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and lorayve.com, including any injury, damage, or loss resulting from the purchase of products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or relating to your purchase and transaction with lorayve.com.

SECTION 10 - PRIVACY POLICY

All personal information that we collect through the Services is governed by our Privacy Policy, which may be viewed here, and certain personal information may also be governed by Shopify’s Privacy Policy, which may be viewed here.

By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.

Information you provide to the Services will be transmitted and shared with Shopify and with third parties that may be located in a country other than the country in which you reside, in order for us to provide the Services to you.

Please review our Privacy Policy for more information about how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK

By submitting, uploading, posting, emailing, or otherwise sharing ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use.

For example, we may use our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own or otherwise have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback; and (iii) your Feedback will comply with these Terms.

We have and will have no obligation: (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that, in our sole discretion, we determine to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or in violation of any third party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, or computer viruses or other malware that could in any way affect the operation of the Services or any related website.

You may not use a false email address to submit Feedback, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback.

You are solely responsible for any Feedback you provide and for its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party. Pasted text

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, delivery times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;
(b) to violate any local, state, provincial, federal, or international regulations, rules, laws, or ordinances;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person;
(e) to transmit false or misleading information;
(f) to knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit or procure the sending of any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;
(h) to impersonate or attempt to impersonate any other person or entity; or
(i) to engage in any other conduct that restricts or inhibits any person’s use or enjoyment of the Services or that, as determined by us, may harm lorayve.com, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses or any other type of malicious code that may in any way affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) spam, phish, pharm, or pretext through the Services;
(e) use any robot, spider, scraping tool, data gathering and extraction tool, device or automated process, artificial intelligence tool (such as agentic AI), or automated or manual means to access the Services; or
(f) interfere with, circumvent, or bypass any security or authorization features, robot exclusion measures, or other measures we use to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS

14.1

This section (“Agent Terms”) applies if you use, permit, enable, or cause the deployment of an Agent to access, use, or interact with any Services.

“Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of, or under the instructions of, any person or entity and that may operate on behalf of, or using the device of, a person without direct supervision.

14.2

No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in strict compliance with the requirements of Section 14.4 below.

In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.

14.3

We may limit, including through technical measures, whether and how any Agent accesses, uses, or interacts with the Services.

14.4

Agents must:

(i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the user-agent string: “Agent/[agent name]”;

(ii) not conceal or disguise that any access, use, or interaction is from an Agent, including by:

(a) imitating human behavior or human interaction patterns; or
(b) completing or bypassing CAPTCHA or other measures designed to distinguish computer use from human use;

(iii) truthfully respond to any question or prompt intended to determine whether interactions are coming from a human or a computer; and

(iv) not circumvent or avoid any measure designed to block, restrict, modify, or control whether and how Agents access, use, or interact with the Services. Pasted text

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion at any time without notice, and you will remain responsible for all amounts due up to and including the date of termination.

The following sections will continue to apply after any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general informational purposes.

We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly.