Shipping policy

Shipping Policy

We currently ship only within the United States.

Free Shipping

We offer free shipping on all orders delivered within the United States.

Order Processing and Delivery

Orders are processed after payment confirmation.

Orders are delivered within 2–3 business days from the date the order is placed.

For example, if you place an order today, your order is expected to arrive within the next 2–3 business days.

Orders placed on weekends or public holidays may be processed on the next business day.

Please note that delivery times are estimates and may vary slightly due to weekends, public holidays, carrier delays, weather conditions, high order volume, or other circumstances outside our control.

Shipping Area

At this time, we only ship to addresses within the United States.

We do not currently ship internationally.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Tracking updates may take up to 24–48 hours to appear after the order has been shipped.

Shipping Address

Please make sure your shipping address is correct and complete before placing your order.

We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided at checkout.

If an order is returned due to an incorrect or incomplete address, the customer may be responsible for any additional shipping costs required to resend the order.

Lost, Delayed, or Damaged Orders

If your order is significantly delayed, lost, or arrives damaged, please contact us with your order number and any relevant details.

For damaged items, please include photos of the product and packaging so we can review the issue properly.

We will review the situation and do our best to help resolve the issue.

Contact

For any shipping-related questions, please contact us at:

Email: info@lorayve.com